What Should I Do If I Used the Wrong Network for My Payment?

If you send a payment on the wrong blockchain network, here's what you need to know:

Why This Is a Problem

Each blockchain network (Ethereum, BNB Chain, Polygon, Arbitrum, Base, Solana, Tron) is separate and distinct. When you send cryptocurrency on the wrong network:

• The transaction will complete on that blockchain
• However, the payment will not be processed in the Yolfi system
• The funds may be inaccessible or recoverable only if the receiving wallet supports that specific network

Example

If a payment link requests USDC on Ethereum, but you send USDC on Polygon, the payment will fail because:

• The receiving address is configured only for Ethereum network
• Polygon USDC cannot be received by an Ethereum-only address
• The transaction completes on Polygon, but the merchant doesn't receive it

What You Should Do

If you've accidentally used the wrong network:

1. Act Immediately - Contact the merchant as soon as possible. Quick action improves recovery chances.

2. Provide Complete Information - Give the merchant:

   • Transaction link
   • Transaction hash (TxHash)
   • Amount sent
   • The network you used (e.g., Polygon, BNB Chain, etc.)
   • The network that was required
   • Your wallet address
   • Timestamp of the transaction

3. Await Merchant Response - The merchant may be able to assist you in recovering the funds if they have wallet access on the network where you sent the payment.

4. Do Not Send Again Immediately - Wait for the merchant's response before attempting another payment to avoid duplicate transactions.

How to Avoid This Issue

Before making any payment:

1. Verify the Network - Yolfi payment links clearly display the required blockchain network.
2. Check Your Wallet Settings - Ensure your wallet is connected to the correct network before confirming the transaction.
3. Match Networks - The network in your wallet must match the network specified in the payment link.
4. Test if Unsure - Many wallets show the current network in the top section. Verify it matches the payment instructions.

Network Switching Guide

• MetaMask & Similar Wallets - Click the network selector at the top of your wallet to switch networks.
• Trust Wallet - Tap the network icon to select the correct blockchain.
• Coinbase Wallet - Use the settings to switch between supported networks.

Important Notes

• Network Names vs. Tokens - Different networks have different names for similar cryptocurrencies (e.g., USDC on Ethereum vs. USDC on Polygon are different).
• Non-Reversible Transactions - Once a transaction is confirmed on the blockchain, it cannot be automatically reversed.
• Recovery Depends on Configuration - Whether funds can be recovered depends on the merchant's wallet setup on that particular network.
• This Is Permanent - Unlike traditional banking, blockchain transactions are final. Always double-check before sending.