What happens if I pay with the wrong cryptocurrency?

If you send the wrong cryptocurrency to a payment address, here's what you need to know:

Why This Is a Problem

Different cryptocurrencies are incompatible with each other. When you send the wrong cryptocurrency to an address:

• The transaction will complete on the blockchain
• However, the payment will not be processed in the Yolfi system
• The funds may be sent to an address that cannot use that specific cryptocurrency

What You Should Do

If you've accidentally paid with the wrong cryptocurrency:

1. Act Quickly - Contact the merchant as soon as possible. Time is crucial in resolving this issue.

2. Provide Transaction Details - Give the merchant:

   • Transaction hash (TxHash)
   • Amount sent
   • The cryptocurrency you sent
   • The cryptocurrency that was required
   • Your wallet address

3. Contact the Merchant - The merchant may be able to assist you in recovering the funds, depending on their wallet configuration and the specific cryptocurrencies involved.

How to Avoid This Issue

Before making any payment:

1. Double-check the Required Cryptocurrency - Yolfi payment links clearly display the required cryptocurrency (USDC or USDT).
2. Verify Your Wallet - Ensure your wallet is set to send the exact cryptocurrency and blockchain specified.
3. Check Network Settings - Confirm you're using the correct network before confirming the transaction.
4. Review Wallet Balance - Make sure you have the required cryptocurrency available in your wallet.

Important Notes

• Different Blockchains, Different Tokens - USDC on Ethereum is NOT the same as USDC on Polygon. Always verify the blockchain network.
• Non-Recoverable Transactions - Once a transaction is confirmed on the blockchain, it cannot be reversed automatically.
• Merchant Assistance - Recovery depends entirely on whether the merchant's wallet configuration allows them to access the wrong cryptocurrency received.